Privacy Policy

We collect information that you provide directly to us, information collected automatically when you use our services, and information from third-party sources.

1.1 Information You Provide Directly

We may collect the following types of information when you voluntarily provide it to us:

Account and Membership Information

• Full name
• Email address
• Username
• Password
• Phone number (optional)
• Billing address
• Membership tier selection
• Communication preferences

Payment Information

• Credit card or debit card number
• Payment account information (PayPal, Cash App, Venmo, etc.)
• Billing address
• Transaction history

Note: Payment processing is handled by third-party payment processors. We do not store complete credit card numbers on our servers.

Profile Information

• Profile photo (optional)
• Bio or description (optional)
• Social media handles (optional)
• Website URL (optional)
• Business name (for Creative Directory listings)
• Professional information (for Creative Directory listings)

Communication Information

• Messages you send to us via email, contact forms, or support requests
• Feedback, reviews, or testimonials you provide
• Survey responses
• Contest or giveaway entries
• Discord messages in our community server

Event Information

• Event registrations and RSVPs
• Attendance records
• Dietary restrictions or accessibility needs (if provided for events)

Service Booking Information

• Service selections (Live Performance, Full Song Creation, Featured Verse, Social Media Management, etc.)
• Project details and requirements
• Creative briefs or specifications
• Delivery preferences

Affiliate Program Information

• Referral tracking data
• Commission payment information
• Affiliate link usage

1.2 Information Collected Automatically

When you access or use our Website or services, we may automatically collect certain information, including:

Device and Browser Information

• IP address
• Device type (computer, mobile, tablet)
• Operating system and version
• Browser type and version
• Screen resolution
• Device identifiers

Usage Information

• Pages visited on our Website
• Time and date of visits
• Time spent on pages
• Links clicked
• Referring website or source
• Search terms used to find our Website

Location Information

• General geographic location based on IP address
• City, state/region, and country

Cookies and Similar Technologies

• Cookies (session and persistent)
• Pixel tags and web beacons
• Local storage

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

Payment Processors

• Transaction confirmation and status
• Payment method details (partial)
• Fraud detection information

Social Media Platforms

• If you connect social media accounts or log in using social media credentials
• Public profile information from social media platforms

Membership Platform (Whop)

• Account information
• Membership status and tier
• Transaction history
• Platform usage data

Analytics Providers

• Aggregated and individual usage data
• Traffic source information
• Conversion tracking

Event Platforms

• Registration information
• Ticket purchase data
• Check-in information

We collect information through the following methods:

Direct Interactions

• When you create an account or purchase a membership
• When you make a purchase in our shop
• When you book a service
• When you register for or attend an event
• When you enter a contest or giveaway
• When you contact us with inquiries or support requests
• When you subscribe to our newsletter or mailing list
• When you participate in surveys or provide feedback
• When you join our Discord community
• When you submit information for the Creative Directory

Automated Technologies

• Cookies placed on your browser when you visit our Website
• Pixel tags embedded in emails we send
• Analytics tools that track Website usage
• Advertising and retargeting technologies

Third Parties

• Payment processors confirming transactions
• Membership platforms providing account data
• Social media platforms when you connect accounts
• Analytics providers aggregating usage data

We use the information we collect for various purposes, including:

3.1 Providing and Managing Services

• Processing membership registrations and maintaining your account
• Processing purchases and delivering products or services
• Managing your participation in the Cash Drop program
• Processing bonus entries based on purchases
• Distributing prizes to Cash Drop and contest winners
• Managing affiliate program participation and commission payments
• Processing service bookings and project delivery
• Managing event registrations and attendance
• Maintaining and updating the Creative Directory
• Communicating with you about your account, orders, or services
• Providing customer support and responding to inquiries

3.2 Improving Our Services

• Analyzing how our Website and services are used
• Identifying trends and user preferences
• Developing new features, products, or services
• Improving Website functionality and user experience
• Troubleshooting technical issues
• Conducting research and analysis

3.3 Communications and Marketing

• Sending transactional emails (order confirmations, receipts, account updates)
• Sending membership-related communications (Cash Drop reminders, tier benefits)
• Sending promotional emails and newsletters (with your consent)
• Notifying you about new products, services, events, or content
• Sending contest and giveaway announcements
• Delivering targeted advertising based on your interests

3.4 Legal and Security Purposes

• Complying with legal obligations and responding to legal requests
• Enforcing our Terms and Conditions and other agreements
• Protecting our rights, property, and safety
• Protecting the rights, property, and safety of our users and others
• Detecting, preventing, and addressing fraud or security issues
• Verifying eligibility for contests, giveaways, and membership benefits

3.5 Business Operations

• Processing payments and managing financial records
• Managing vendor and partner relationships
• Analyzing business performance
• Planning and executing business strategies
• Facilitating corporate transactions (if applicable)

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment Processors: To process transactions (e.g., Stripe, PayPal, Cash App, Venmo)
• Membership Platform: To manage memberships and access (e.g., Whop)
• Email Service Providers: To send transactional and marketing emails
• Analytics Providers: To analyze Website usage and performance (e.g., Google Analytics)
• Hosting Providers: To host our Website and store data
• Customer Support Tools: To manage support inquiries
• Event Platforms: To manage event registrations and ticketing
• Shipping and Fulfillment: To deliver physical products

These service providers are contractually obligated to use your information only for the purposes of providing services to us and to protect your information.

4.2 Business Partners

We may share information with business partners for joint marketing efforts, co-branded promotions, or collaborative events, with your consent where required.

4.3 Creative Directory

If you are a Builder member and opt into the Creative Directory, the following information may be publicly displayed on our Website and social media:

• Name or business name
• Description of your work or services
• Website URL
• Social media handles
• Profile photo or logo

You have control over what information is included in your directory listing, and you may request removal at any time by canceling your Builder membership or contacting us.

4.4 Cash Drop and Contest Winners

If you win a Cash Drop or contest, we may publicly announce your name (or username) and membership tier. We will not publicly share your contact information, payment details, or other personal information without your consent.

4.5 Affiliates and Subsidiaries

We may share information with any affiliated companies or subsidiaries for purposes consistent with this Privacy Policy.

4.6 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

4.7 Protection of Rights

We may disclose information when we believe disclosure is necessary to:

• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Investigate or prevent fraud, security issues, or illegal activity
• Enforce our Terms and Conditions or other agreements

4.8 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Website of any change in ownership or use of your personal information.

4.9 With Your Consent

We may share your information for other purposes with your explicit consent.

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide analytics, and deliver personalized content and advertising.

5.2 Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Website to function properly. They enable core functionality such as security, account access, and session management. You cannot opt out of essential cookies.

Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting information about pages visited, time spent, and traffic sources. This information is aggregated and anonymous.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, or login information.

Marketing/Advertising Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be placed by us or by third-party advertising partners.

5.3 Third-Party Cookies

We may allow third-party service providers to place cookies on your device for analytics, advertising, and other purposes. These third parties have their own privacy policies, and we encourage you to review them.

Third parties that may place cookies include:

• Google Analytics
• Facebook Pixel
• Other advertising and analytics platforms

5.4 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete cookies individually or all at once
• Block cookies from specific websites or all websites
• Set preferences for first-party vs. third-party cookies

Please note that blocking or deleting cookies may affect the functionality of our Website and your ability to access certain features.

Browser Cookie Settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy, Search, and Services > Cookies

5.5 Do Not Track

See Section 14 for information about Do Not Track signals.

6.1 Third-Party Services

Our Website and services integrate with various third-party platforms, including:

• Whop: Membership management and payments
• Discord: Community communication
• PayPal, Cash App, Venmo: Prize and payment distribution
• Stripe: Payment processing
• Social Media Platforms: Content sharing and authentication

When you use these third-party services, your information is subject to their respective privacy policies. We encourage you to review the privacy policies of any third-party services you use.

6.2 Third-Party Links

Our Website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

6.3 Social Media Features

Our Website may include social media features, such as share buttons or embedded content. These features may collect your IP address, page visits, and may set cookies. Your interactions with these features are governed by the privacy policies of the respective social media platforms.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

Account Information: Retained while your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements.

Transaction Records: Retained for a minimum of seven (7) years to comply with financial and tax record-keeping requirements.

Marketing Data: Retained until you unsubscribe or request deletion, subject to legal retention requirements.

Analytics Data: Retained in aggregated or anonymized form for trend analysis and business planning.

Communication Records: Retained for a reasonable period to provide customer support and maintain records of interactions.

Contest and Giveaway Records: Retained as required by applicable sweepstakes and giveaway regulations.

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Technical Measures:

• Encryption of data in transit (SSL/TLS)
• Secure storage of sensitive information
• Firewalls and intrusion detection systems
• Regular security assessments and updates
• Access controls and authentication protocols

Organizational Measures:

• Limited access to personal information on a need-to-know basis
• Employee training on data protection and security
• Vendor security assessments
• Incident response procedures

Your Responsibilities:

• Keep your account credentials confidential
• Use strong, unique passwords
• Log out of shared devices
• Notify us immediately if you suspect unauthorized access to your account

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access

You have the right to request access to the personal information we hold about you.

9.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

9.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal retention requirements, ongoing transactions).

9.4 Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

9.5 Objection and Restriction

You have the right to object to or request restriction of certain processing of your personal information.

9.6 Withdraw Consent

Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time.

9.7 Opt-Out of Marketing

You have the right to opt out of receiving marketing communications from us. You can do this by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your communication preferences in your account settings
• Contacting us at info@wearesaeg.com

Note: Even if you opt out of marketing communications, we may still send you transactional or account-related messages.

9.8 Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: info@wearesaeg.com

Subject Line: Privacy Rights Request

Please include:

• Your name and email address associated with your account
• A description of the right you wish to exercise
• Any additional information needed to verify your identity

We will respond to your request within the timeframe required by applicable law (generally 30-45 days).

We will not discriminate against you for exercising your privacy rights.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

10.1 Right to Know

You have the right to request that we disclose:

• The categories of personal information we have collected about you
• The categories of sources from which personal information was collected
• The business or commercial purpose for collecting or selling personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we have collected about you

10.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

10.3 Right to Correct

You have the right to request correction of inaccurate personal information.

10.4 Right to Opt-Out of Sale or Sharing

You have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.

We do not sell your personal information. If this changes, we will update this Privacy Policy and provide a "Do Not Sell or Share My Personal Information" link.

10.5 Right to Limit Use of Sensitive Personal Information

You have the right to limit our use and disclosure of sensitive personal information to purposes necessary to provide goods or services.

10.6 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

10.7 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

10.8 Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We may require verification of the agent's authority.

10.9 Contact for California Residents

To exercise your California privacy rights, contact us at:

Email: info@wearesaeg.com

Subject Line: California Privacy Rights Request

If you are a Nevada resident, you have the right to opt out of the sale of your personal information. We do not currently sell personal information as defined under Nevada law. If this changes, we will update this Privacy Policy and provide an opt-out mechanism.

We Are SAEG Media is based in the United States. If you access our Website or services from outside the United States, your information may be transferred to, stored, and processed in the United States.

By using our Website or services, you consent to the transfer of your information to the United States and other jurisdictions where we or our service providers operate.

We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law.

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we will comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), when transferring your personal information.

Our Website and services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@wearesaeg.com. We will take steps to delete such information from our systems.

Some web browsers have a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not want to be tracked.

There is currently no uniform standard for how websites should respond to DNT signals. At this time, our Website does not respond to DNT signals. However, you can control tracking through cookie settings and other mechanisms described in this Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We Are SAEG Media, LLC

Email: info@wearesaeg.com

For Privacy-Specific Inquiries:

Email: info@wearesaeg.com

Subject Line: Privacy Inquiry

We aim to respond to all inquiries within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

When we make changes:

• We will update the "Last Updated" date at the top of this Privacy Policy
• For material changes, we may notify you by email or through a prominent notice on our Website
• Your continued use of our Website or services after the effective date of the revised Privacy Policy constitutes acceptance of the changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

This summary is included for reference. The full cookie details are in Section 5 of the Privacy Policy.

What Cookies We Use:

How to Manage Cookies:

• Adjust your browser settings to block or delete cookies
• Use cookie consent tools when presented on our Website
• Opt out of third-party advertising cookies through industry opt-out tools

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, the following additional terms apply:

Legal Basis for Processing:

We process your personal data based on:

• Your consent (for marketing communications, cookies)
• Performance of a contract (membership, purchases, services)
• Legitimate interests (analytics, security, improving services)
• Compliance with legal obligations

Your Rights:

In addition to the rights listed in Section 9 of our Privacy Policy, you have the right to:

• Lodge a complaint with your local data protection authority

Data Transfers:

We transfer data to the United States and other countries. We use appropriate safeguards, including standard contractual clauses, to protect your data.

Data Protection Officer:

For data protection inquiries, contact: info@wearesaeg.com

We Are SAEG Media is committed to ensuring accessibility for all users. We strive to comply with applicable accessibility standards and are continuously working to improve the accessibility of our Website.

If you experience any difficulty accessing our Website or have suggestions for improvement, please contact us at info@wearesaeg.com.